CALADORE currently exports its products to over 20 countries worldwide.
We welcome enquiries from export clients and we as a company are well versed in all aspects of export. We are able to work with you on documentation and shipping as well as providing a firs class product at excellent prices.
Please find below our Export Notes which will help you understand how we work with our export clients.
EXPORT NOTES 2014
All products in the Caladore range are manufactured by hand using only the finest natural ingredients available. All products are manufactured to the highest standard and meet all current EEC legislation-EC 76/768/EEC. Full INCI details are available should they be required
We generally allow a lead-time for export of 2 weeks for despatch from receipt of order (dependant on size of order)although it is our aim to turn around your order as soon as possible. Please remember that lead times may vary with seasonal variations.
We currently ship to over 20 countries and are well versed in all aspects of export shipping. We would be pleased to organise your shipment for you if you require as we have excellent relations with many of the worlds top shipping companies. Orders are always quoted as Ex-works.
All products are packed in cartons suitable for export shipping and are packed with minimum space for movement. Larger orders are packed on standard 1.2 x 1.0 Metre pallets and are shrink-wrapped to avoid damage/loss in transit. Any other pallet size or special packing will be charged accordingly.
All orders are despatched on a pro-forma basis. Goods will not be produced or despatched until full payment has been received. Payment may be made by any of the following formats:
- Telex transfer direct to our bankers
- Sterling Cheque/Draft drawn on a UK mainland bank
- Credit Card payment
Credit terms will only be allowed in the form of an irrevocable Letter of Credit and at the instruction of our bankers will make full credit check arrangements. All L/C charges will be at the settlement of the purchaser.
We are constantly asked for samples on a daily basis from many potential clients worldwide. Unfortunately we are unable to send samples directly as the costs are prohibitive and over the course of a trading year these rise into many thousands of pounds. We have a standard operation for dealing with sample requests and this is as follows:
- Sample requests is received
- Sample request is processed
- We will supply the samples Free of Charge (up to a maximum of £50.00)
- The client arranges shipping / carriage at their own cost.
- If necessary we can arrange shipment of samples and the cost of this must be paid prior to shipment. (Please note we accept all major credit cards in order to effect swift and easy payment.)
- If an order to a value of above £1000 (nett) follows the supply of samples then the cost of the shipping of the samples will be refunded against that order.
This method of operation shows a commitment and willingness from both parties and means that ultimately the initial samples will be fully free of charge. This system is a tried and tested one for our company and we feel it is fair and honourable.
We believe our pricing is competitive but larger volume orders may be subject to further discount upon negotiation. Please contact us for further details.
It is our company policy to use only ingredients NOT TESTED ON ANIMALS. We constantly monitor the supply of our base materials and do not knowingly deal with companies who support animal testing. We believe in the right for all species to live in comfort, and we abhor the conduct that allows the killing of one species to improve the image of another.
Caladore are constantly launching NEW and INNOVATIVE products into the giftware market on a regular basis. If you have any questions regarding our products or we can assist you in any way at all, please contact our office and we will be pleased to help you.
We also constantly monitor our products and the response that they have from our customers. With this in mind we occasionally change the look or design of a product to best suit market conditions. We reserve the right to make these changes as and when we fell that it is necessary.
Please visit our website www.caladore.com. If you require further information then please contact our office and we will be pleased to despatch information to you. Our website is constantly changing so please contact us to ensure up to date information.
We offer a ‘private label’ service for a wide range of our products. This is a very interesting situation as product quantities are very low compared to the norm and virtually all products are available. Please see our private label brochure for details.
If you have any questions regarding Caladore or its products then please contact us at the office below and we will be happy to assist you in any way that we can.
Unit 14, Hermes Road, Gillmoss Industrial Estate. Liverpool, United Kingdom
Tel +44 (0)151 546 6820 ~ Email firstname.lastname@example.org